MUSTTBUY Return Policy

 

We will be happy to accept your item back for return, as long as the item meets the return criteria below:

1.You have 30 days to decide if an item is right for you, if you would like to  return or exchange the item(s) please contact us within 30 days of receipt.

2.Return shipping fees are at the customer's own expense.

3.Restocking Fee: A shipping fee of 10 USD will be charged to return the items.

4.The following item(s) cannot be returned or exchanged: Separately sold panties, Bodysuits, lingerie, jewelry, accessories, cosmetics, pet products, customized products, and any items deemed as non-returnable.

5. We will check every item carefully when we send it out. If we send the damaged product, we accept returns and do not require customers to pay shipping fees.

6. In its original condition with tags attached and hygiene seals intact.

7. No signs of wear (marks from tan, deodorant or other personal stains).

8. Items may only be returned with proof of purchase.

9. Shipping fees are refundable on a faulty or damaged product only.

10. Buyers must ensure that the delivery address is accurate. If the package is returned due to inaccurate address, the shipping fee will be borne by the customer.

11. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

12. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-MusttBuy products.

Note: For full refund policy visit ( Refund Policy) at bottom of the page.

For assistance, contact info@musttbuy.com.